DDS works with your in-house team or provides complete project management services to fulfill your project goals. Our PM manages all phases of the project including concept, design, construction, FAT, and start-up through successful completion. Our process is very delivery-driven and project status is visible 24/7 through an online platform. You are also welcome to call in or come on-site for any meeting (design, review, etc.).
We provide complete on-site installation of our systems globally. A team comprised of electrical engineers, mechanical engineers, mechanics, electricians, and the project manager will go to your facility to support the system assembly, startup, and training. To ensure long-term productivity and ROI for your company, we will remain available for troubleshooting and the debug and testing for the system.
DDS Field Support
We provide 24/7 support and service on top of a standard 1-year warranty for every machine built. The DDS team is here to ensure your machine runs efficiently and smoothly while addressing any potential issues that you may encounter down the line, where we are able to resolve the challenges remotely or on-site.
Build to Print/ Print to Build
We can take your ideas and designs from a print idea phase and turn them into a working prototype (this includes designs that integrate electrical and third-party equipment). We are happy to provide constructive feedback to help you improve your design as well.
DDS has a dedicated engineering department that provides agile engineering studies and process development, as well as full mechanical and electrical engineering services. Our capabilities range from CAD design and analysis, to production assistance and implementation, to machine, tooling and fixture design and detailing.
Remaining committed to stay at the cutting-edge of innovative technologies, we partner with our customers to help accelerate their Industry 4.0 journey. Each machine we build includes a pre-configured IIoT platform called Automation Intellect for one year. This solution provides real-time, remote visibility of performance at the machine, line, and plant levels to maximize efficiency and profitability.